Shipping policy
Shipping Policy
Thank you for shopping with MACALLISTER. Below you’ll find information about order processing, shipping, and delivery.
Shipping Destinations
We currently ship to [insert supported countries or regions]. If your address is outside our delivery area, you will be notified at checkout.
Order Processing
Orders are typically processed within [1–2business days] after payment is confirmed. Processing time is separate from shipping time.
During promotions, holidays, or periods of high demand, processing may take longer. If a significant delay affects your order, we will contact you using the email address provided at checkout.
Shipping Rates
Free shipping applies to all orders during our current sitewide free shipping promotion. Outside promotional periods, any applicable shipping charges will be displayed at checkout before payment.
Estimated Delivery Times
After your order has shipped, estimated delivery times are:
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United States: [1–2 business days]
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Other supported destinations: [1–15 business days]
Delivery times are estimates and are not guaranteed. Customs processing, carrier disruptions, holidays, and severe weather may affect delivery.
Order Tracking
Once your order ships, we will send you a shipping confirmation email with tracking details. Tracking information may take some time to appear after the carrier receives your package.
You can also check your shipment through the Tracking Order page on our website.
Shipping Address Changes
Please check your shipping address carefully before placing an order. If you need to make a correction, contact us as soon as possible at [kigenuhir695@gmail.com].
We cannot guarantee address changes once an order has entered processing or has shipped. If a package is returned because of an incorrect or incomplete address, please contact us to arrange the next steps. Any applicable reshipping costs will be explained before you agree to them.
Customs and Import Charges
For international deliveries, customs duties, import taxes, or handling fees may apply depending on the destination. Unless these charges are expressly included at checkout, they are not included in the product price or free shipping offer and may be payable by the recipient.
Delayed, Missing, or Damaged Packages
If your package is delayed, appears lost, or is marked as delivered but has not arrived, please contact us at [kigenuhir695@gmail.com] with your order number. We will help investigate with the carrier and discuss the available resolution.
If your order arrives damaged, please keep the packaging and send us your order number and clear photos of the damaged item and package so we can assist you.
Contact Us
For shipping questions or help with an order, please email [kigenuhir695@gmail.com].
MACALLISTER
www.macallisterwear.com
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